Enquiry Privacy Notice

Last updated: 29 October 2026. RapidEx International, based in Riyadh, Saudi Arabia, is responsible for the personal data submitted through this website enquiry form.

What we collect and why

We collect your name, email address, requested service, project location and the information you write in the requirements field so we can review and respond to your enquiry. We also process limited technical security information, such as IP address and anti-spam verification data, to protect the form from abuse. Please do not submit sensitive personal data or confidential project information at this initial stage.

Legal basis and use

We process this information with your consent and to take steps at your request before a possible business engagement. It is used only to handle the enquiry, related follow-up and necessary business records. It is not sold or used for unrelated marketing.

Service providers and international processing

Cloudflare provides website hosting, security, anti-spam verification and private database storage and may provide transactional email delivery. Google provides the receiving business mailbox when email notification is enabled. These providers may process data outside Saudi Arabia under their service terms and applicable transfer safeguards. Access is limited to RapidEx personnel and providers who need it to operate the service.

Retention and security

We review initial website enquiry records when they reach 12 months and remove them when no longer needed. If an enquiry develops into an active engagement, related business records may be retained separately for longer where needed for the engagement or required by law. You may request deletion using the enquiry form. We use access controls, encrypted transport, anti-spam checks and restricted server-side storage. No internet transmission is completely risk-free.

Your rights

Subject to applicable law, you may ask to be informed about processing, access or obtain your data, correct it, request deletion, or withdraw consent. You may submit a privacy request using the same enquiry form and selecting “Privacy request”. You may also complain to the Saudi Data & AI Authority if you believe your personal data rights have not been addressed.